Privacy Policy

1. Introduction

Sisukas Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products and services.

We are registered in England and Wales under company number 13755666 and have our registered office at [Registered Address].

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Information You Provide to Us

• Contact information (name, email address, phone number)
• Account information (username, password)
• Payment information (processed securely through third-party payment processors)
• Communications you send to us
• Feedback and survey responses

2.2 Information Automatically Collected

• Usage data (pages visited, features used)
• Device information (IP address, browser type, operating system)
• Cookies and similar technologies (see our Cookie Policy)
• Log data (access times, referring URLs)

2.3 Information from Third Parties

We may receive information about you from third-party services you connect to our products, always with your consent.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information (updates, security alerts)
• Respond to your comments, questions, and requests
• Send marketing communications (with your consent)
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: Processing necessary to perform our contract with you
• Consent: You have given consent for specific purposes
• Legitimate Interests: Processing necessary for our legitimate business interests
• Legal Obligation: Processing necessary to comply with legal requirements

5. How We Share Your Information

We may share your information with:

• Service Providers: Third parties who perform services on our behalf
• Business Partners: With your consent, for joint offerings
• Legal Requirements: When required by law or to protect rights
• Business Transfers: In connection with mergers or acquisitions

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Under UK data protection law, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limited processing of your data
• Portability: Receive your data in a portable format
• Object: Object to certain types of processing
• Withdraw Consent: Where processing is based on consent

To exercise these rights, please contact us at privacy@sisukas.co.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the UK. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by the UK Information Commissioner's Office.

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide more prominent notice.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: